Commercial bank ATMs non working, no cash or shutdown ahead of Eid-ul-Fitr

By Nazir Siyal

KARACHI: Hundreds of account holders carrying their ATM cards in hand failed to find cash after large cues, majority banks in the areas of Qaidabad, Razakabad, Malir Bin Qasim at Gulshan-e-Hadeed metropolitan city were observed out of order or no cash since Saturday and Sunday.

Account holders of various banks continuesly searched every Commercial and government Banks and frustrated due to out-of-order automated teller machines (ATMs) or no chash when everyone requires money to meet their urgencies ahead of Eid-ul-Fitr.

Most of Automated Teller Machines (ATMs) of various banks remained out of order or cash since Friday, and as late as Monday, in the city. Customers using ATMs have been facing many issues including misreporting about the cash; deduction of cash during a transaction but no delivery of cash to the customer, and frequent ‘link down’, ‘ATM is out of order’ or ‘your bank failed to respond’ messages.

A number of bank account holders of various banks operating in Pakistan particularly at Gulshan-e-Hadeed failed to withdrawl of cash and ATMs were unable to perform their designated functions.

Bank account holders told ‘The Nation’ that several times repeatedly had registered complaints at their respective branches about this situation, but deliberately the banks including National Bank of Pakistan (NBP), Bank Alfallah, Muslim Commercial Bank (MCB), Allied Bank (ABL), United Bank (UBL) and others are neglected their complaints and no redressal of ATM issues in the area.

Mukhtiar, Shabir, Sarfraz, Ahmed Ali and others disclosed that number of banks routinely shutdown their ATMs after load shedding or failures of electricity for hours in order to save electricity or after their bank hours, which resulted the bank account holders of various branches and banks suffering difficulties since long. They claimed that during Eid Days Banks deliberately shutdown ATMs and closed shutters or ATMs with no cash and they have appealed higher authorities to take immediate action against commercial banks on rude behavior.

This scribe also observed same situation at different far flung areas of Gulshan-e-Hadeed, Bin Qasim, Malir, Qaidabad, Landhi and various locations on the occasion.